Steve Clarke Garages

It's not there any more it's closed
Oct 30th, 2022

Aug 7th, 2022

May 2nd, 2022

The guys at the garage were really helpful sorting my car out when my warning light came on before I was about to make a long journey. They fitted me in at short notice and were great. I bought the car from them last year and have had it serviced there too. Really polite, helpful and efficient. Thank you.
Jan 19th, 2022

Bought my vehicle from Steve Clarke Garages this July. Despite paying the full asking price and travelling from South Wales, I developed a knocking in the flywheel after three weeks of ownership. The servicing department appeared helpful enough in that they initially provided a courtesy car and fixed a central locking issue. In relation to the knocking they said they cannot 'hear' anything, despite myself and many others clearly hearing it. I also sent video evidence and was told it's normal for a diesel three cylinder. I disagreed but knew I was getting nowhere. They did not even bother taking the clutch apart to investigate; having admitted to myself 'we listened as best as we could'. I had it taken apart last week by a clutch/gearbox specialist and the dual mass flywheel does indeed have premature failure. I was sent the evidence proving this and am getting the flywheel replaced tomorrow. Steve Clarke claimed they took my vehicle to a specialist and that it has a single mass flywheel. It does not; it was taken apart and has been found to have a dual flywheel - something the salesperson at Steve Clarke mocked me for claiming during the warranty period. This same salesperson was very rude, dismissive and patronising from my experience and was questioning everything I said throughout the whole duration of going down the warranty route; even having the audacity to blame me for any knocking the car developed even though I had only drove 700 miles, if that, since owning the vehicle. The warranty is in house and not worth the paper it is wrote on, unfortunately. Any issues claimed for via warranty comes out of their pocket should they chose to do the right thing and pay out. Just speaking from my own experiences. I am now 650 out of pocket on top of the 7500 I paid. To note, the vehicle I bought has 20k on the clock and an apparent full service history. PS. Take all these reviews on here with a pinch of salt. My last review was taken down. I have saved and will continue to put my review on here should this one get removed.
Dec 12th, 2021