Southwest Used Cars

Very Helpful and they have a wide range of cars to look at and test drive should that be needed.
Mar 10th, 2022

Dec 16th, 2021

Fantastic service and advice from James. A* customer service. Very happy customer:)
Jan 30th, 2021

Saw a car advertised by these guys, I contacted them and got a super quick response, James the guy who was helping us was super helpful with all our enquiries. The car itself was a bargain and is clean and considering its only going to be used for a work vechile from A-B it's perfect, will be using again soon for a new family car!! Highly recommended for reasonable priced cars. FYI... We drove from east sussex to excter for such a good deal!!
Dec 31st, 2020

Terrible. Avoid at all costs. Bought a car here three weeks ago now. Engine Management lights came on, called the RAC out to be told the exhaust manifold is leaking. Also the key fob broke and now a fault with the pollution system. There was very little oil in the car also, which l had to top up and the coolant. Also when I paid for the repair myself, was told both front tyres were worn on the inside edge down to the wire and illegal. Phoned the dealership to be told that they have new owners (BS) within a space of a week, and that James (the invisible man) would call me back. It's been another week since l contacted them about the issues and to find a solution to the repair costs as it's under warranty and heard nothing. Two emails also sent and still nothing back. Trading standards will be hearing about this and l will get my repair costs back. Overall, if l could give no star l would. This dealer is dodge as, do not buy anything from him. The responses on here from others that have complained just shows that he clearly doesn't careless what reviews he receives. Words can not describe on here how l dislike the dealer. l don't know how you can live with yourself and take people's hard earned money knowing full well, your selling them faulty goods. Karma works in mysterious ways and l hope it hits you like a ten ton truck. Update: Still not received my VC5 logbook. To get a replacement will cost me. James, do the right thing and talk to your customers instead of hiding behind a women.Updating you are under new ownership yet still telling people James will contact me, is dodgy. Trading standards have now been contacted regarding the dealership. The warranty Company not answer your calls either. Avoid. Spend your money elsewhere. New update: car went into the garage as the engine management light came on. As a result of this nightmare l was told the car should be scrapped and would cost a fortune to repair. The chain belt was stretched and major issues with cpu or something like that. The car has since been scrapped. 1800 out of pocket. Avoid this place.
Jun 21st, 2021