Well Wonford - Burnthouse Lane

When ordering medication through the online process I am continually waiting for my prescription to be processed at Well Pharmacy. I am now considering changing to a different pharmacy. Very disappointing!
Mar 6th, 2023

Generally incapable of providing prescriptions when they are due despite being given plenty of time (up to 7 days) notice.. only having two suppliers compared to other small pharmacies local to the area who have 6 suppliers.. telling people at the last minute (when they have already run out of their repeat prescription) that they haven't done the prescription & you have to go elsewhere "shop around " for a crucial medication that can't be stopped & started based on a services incompetence is just beyond unacceptable & should have ethical & legal ramifications.
Feb 15th, 2023

Horrible chemist to walk into!!!! Horrible atmosphere, the staff are slow and rude!!!! Changed my pharmacy now afters years as there just so unhelpful, not what you want when you probably going in with a medical problem
Jan 25th, 2023

I went there yesterday to buy a basic over-the-counter product. It said opening hours till 18:00. Out of courtesy I was waiting outside not to spread germs. When the customer inside came out I was refused entrance, being told that they are closing at 3pm. When I said I was queuing outside and only wanted to buy a basic product I still was refused to be served. The door was just locked in front of my nose. No apologies. No explanations except that they would be closing early. It was not the first time I considered they behaviour unfriendly and rude. I suppose there are lots of other pharmacies in Exeter.
Jan 24th, 2023

Was told to pick my prescription up at 12:30 today after being a week late, arrived at 12 with the staff leaving early and refusing to give me my prescription all because there quiet and gotta get back to "ottery" as I left I said "I'll be making a complaint" with a response from the lovely young blonde girl who obviously has better things to do in a Saturday afternoon "well you do that then".... Disgusting!
Jan 9th, 2023