Perfect Paws Grooming & Spa Ltd

Appalling service, I missed one appointment due to my daughter being in hospital (only ever been once before, which I was 15mins early for). The lady on the phone asked for me to pay a cancellation fee, without finding out why I had missed the appointment. When I said I wouldn't pay this, as I had not been informed about it (not been sent any emails, or any communication from them) she suggested it was on the small print of the appointment card. As I had not seen this, or had it pointed out to me, or signed anything when registering with the groomers, I felt this was unfair. Then the lady on the phone suggested that I no longer use them as a groomers. No exceptions, no second chances and seemed like they didn't actually want my custom. The lady on the phone was extremely rude about this and offered no other solution. I will certainly not be returning and would highly discourage anyone from using their services, if you can even call it that. It's been no service at all!
Mar 23rd, 2023

Perfect vet's should clip the nail's under my yearly health check but they all ways say that they don't need clipping st David's vet's are just lazy and they charge 287 a hour
Mar 14th, 2023

Mar 11th, 2023

Feb 14th, 2023

Had my dogs groomed here for the first time and definitely won't be my last. They looked great and appeared happy when we picked them up. Staff were friendly and seemed knowledgeable
Feb 5th, 2023