C.E.S (Exeter)

Only given a star as required for review. But CES (Exeter) deserve zero stars. Stay clear. Booked a repair a week ahead. No show. Called to ask if on way, they said rebooked for the following week. No notice of the change of date had been given, and no apology was offered for the change or the lack of notice. The guy in the office tried to convince me the original appointment had just been a 'pencilling in' and not a fixed appointment. Which is nonsense. He was altogether very dismissive and outright rude and even hung up on me. Courteous Efficient Service? Nope.
Mar 26th, 2023

Sold my lovely grandparents a rubbish washing machine which still contained a travel widget which bouncee around in it for 18 months! My poor Nan hobbled down the shop 3 times with her dodgy knee to try and get it resolved and they kept saying nothing was wrong. In the end they paid someone else to come and fix it which cost 80! Never again useless crooks, quick to take your money but no aftersales service! Xx
Mar 15th, 2023

Very disappointing service. I took my coffee machine in for repair in November 2021, they couldnt look at it for 3-4months, which I accepted. However, its now January 2023! and Ive had absolutely no communication from them over the last 14 months. I called this week to get my machine back for repair somewhere else, but the lady I spoke to wasnt really interested and didnt apologies. Having picked it up today the manager did sort of apologies, but at the same time said my coffee machine wasnt a priority for them. I didnt feel at all valued as a customer and wont be going back. Not recommended for repairs.
Jan 30th, 2023

Waste of time and money. Didnt even call back after the fault wasnt rectified. Dont use
Dec 9th, 2022

Very disappointed had much better service at C&D in old Tiverton Road. Them I would rate as a 5 star.
Nov 15th, 2022