Runners Need Exeter

Came here for some new running trainers and although I ultimately left with a new pair of shoes that Im happy with, I do have mixed feelings about my visit. Staff member initially dealing with me, guided me through a gait analysis, and after establishing that I have neutral gait, returned with one pair of trainers for me to try. After a quick jog around the shop and no complaints from myself, he seemed to take great pride that hed found the pair. When spending a substantial amount of money on anything, I, like most people I assume, would like to try a variety of options however when I asked to do so, his attitude seemed to shift, like he knew what was best for me and had already imparted his knowledge. It felt like an uphill battle, almost being made to feel awkward to ask to try a few different pairs of different brands, in order to cement my decision. Also incredibly sexist comments from multiple staff members insinuating that colour was the only factor I was basing my decision on. I doubt comments like matches your outfit would be made to a male customer. In the end, one staff member, perhaps sensing our dissatisfaction, shifted her approach and finally allowed me time and space to consider my options, rather than the intimidating fast sell approach we had endured.
May 3rd, 2023

Lovely staff - super helpful
May 2nd, 2023

A great choice of running shoes (unsurprisingly) complemented by staff with a good knowledge of the sport and what would suit you. Decent discount offered for parkrun 'members' or from running clubs.
May 1st, 2023

Disappointing told item was in stock, but they had no idea where it was I suggested that they check the stockroom. Told it wasn't worth looking but I could order it if I wanted to. So left and order from competitor online won't be returning.
Apr 8th, 2023

Great I asked if this pair didn't fit as I ordered online should they be able to change them they said absolutely.
Apr 8th, 2023