The Rabbit Hole at The Mount - Venaspace

Nov 19th, 2021

EDIT: After I posted the review below, a representative from The Rabbit Hole got in touch to offer a sincere and much-appreciated apology, and a full refund. I was also given assurances that the company responsible for my negative experience had been moved to a different working space better suited to their needs (and the needs of any future guests!). I was given an open invite to try a free week in TRH in the future, which I will certainly take up. I can't fault the customer service here, and am really impressed with how the situation was handled. :) _____________________________________________________________________ I thought that this place was worth a try, but my experience was largely unpleasant. The space isn't suited (or at least, it wasn't suited on the Monday I visited) for people looking for a calm place to focus on work. When I visited, the central area was populated by a large group of co-workers, all talking loudly on bluetooth headsets. Some had desktop computers and multiple screens, which gave the impression that they're permanently installed there. By itself, not a problem - but the booking website certainly didn't give any indication that the space was already being used to such an extent. A loud atmosphere is fine for some, but not for all. Several of these workers conducted loud phone calls while walking around the area. At one point a chap walked past my table while saying, and I kid you not, "yeah mate, this kind of deal is going to take some BALLS" like the worst kind of obnoxious tech-company hipster you can imagine. I thought for a second that I was being pranked. I half expected Dom Joly to turn up with an oversized Nokia. The antisocial behaviour continued when one of them went to the communal ipod and turned up the volume of the music to a frankly excessive degree. I believe it was a track by Drake, but my ears were already bleeding to such an extent that it could very well have been Cliff Richard and I wouldn't have been able to hear the difference. I'd recommend this place highly to anyone I didn't like very much.
Oct 1st, 2021

The Mount's meeting rooms are ideal for small and large meetings and even events. Clean and well equipped they are suitable for both formal and informal meetings, with kitchen facilities for all-important coffee breaks!
Oct 13th, 2020

Incredible office space. Excellent facilities, responsive staff. Great place to work.
Aug 1st, 2020

I've used The Rabbit Hole on a few occasions, and pay on the day for useage. The space is big with plenty of space, with several desks for working. Best bit - free beer on Fridays!! What's not to like? They also have a good choice of music available and during the normal 9-5 working hours it's at a comfortable volume for working. There's also a pool table and table football for breaks. The staff are all lovely and very helpful, and all of the people using the space for working seem really happy They have a Nespresso machine (around 1.50 a coffee) or you can bring your own coffee and use the facilities.
Mar 26th, 2020