Gilbert Stephens LLP Solicitors

I am grateful for the excellent communication and helpful advice provided by Alastair Dunnett throughout the conveyancing process. I found Gilbert Stephens to be polite and prompt in all their dealings with me. I would not hesitate to use their services again.
Mar 31st, 2023

Absolutely shocking! All you will do is spend your whole time chasing them to get any information / answers what so ever! 5 weeks to respond to emails when they say they will jump straight onto things! AVOID LIKE THE PLAGUE AT ALL COSTS! Don't even deserve 1 star!
Mar 10th, 2023

The first person we had contact with at Gilbert Stephens when we needed a company to act on our behalf for conveyancing was excellent but unable to take on our case because of workload. The person that took this on instead however was not. They don't respond to emails sooner than 2 days from receipt so that they don't disadvantage people without email. Which century are we in? We were also advised that they didn't know if they could accept money from the lenders to pass on to the vendors and suggested we should handle that ourselves. This was unbelievable. The conveyancers acting on behalf of the vendors and solicitors acting on behalf of the lenders were so much better at communicating with us and they were not acting on our behalf! Poor attention to detail did not help either. We will certainly not be using this firm of solicitors again. If you need conveyancing done, I would recommend you look elsewhere.
Feb 13th, 2023

Very helpful
Dec 30th, 2022

Please do not go with this company for anything. They had agreed to be our solicitors, all paper sent to banks ETC. We didn't hear anything so we had to chase and chase. When they eventually email back, they couldn't help us anymore!!! This is unprofessional and just left us hanging. PLEASE NEVER EVER US THIS COMPANY
Oct 2nd, 2022