Jurassic Fibre

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Sowton Business and Technology Centre
Exeter, eng EX2 7FW - (139) 279-7070
Hours
Chamber Rating
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graham chilton
Apr 27th, 2023 -
Ar Vas
Apr 20th, 2023 -
Steven McNeill
Apr 20th, 2023 -
Den Hay
Apr 19th, 2023 -
Shelly Northwod
Apr 14th, 2023
Contact Info
- (139) 279-7070
Questions & Answers
Q What is the phone number for Jurassic Fibre?
A The phone number for Jurassic Fibre is: (139) 279-7070.
Q Where is Jurassic Fibre located?
A Jurassic Fibre is located at Sowton Business and Technology Centre, Exeter, eng EX2 7FW
Q What is the internet address for Jurassic Fibre?
A The website (URL) for Jurassic Fibre is: https://jurassic-fibre.com/?utm_source=GBP&utm_medium=GBPWebsite&utm_campaign=GBPWebsiteClick
Q What days are Jurassic Fibre open?
A Jurassic Fibre is open:
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Jurassic Fibre rated?
A Jurassic Fibre has a 4.4 Star Rating from 65 reviewers.
Hours
Ratings and Reviews
Jurassic Fibre
Overall Rating
Overall Rating
( 65 Reviews )
graham chilton on Google
Still no install after nearly 3 months. No communication from them what so ever, have chased everything all the way. Be very wary of this company they really are useless.

Ar Vas on Google

Steven McNeill on Google
Installation was completed on the day given, the engineers didn't make a mess and even took time to explain a few bits, didn't block neighbours drives etc
Read the good and bad reviews as they are both valid and worth asking about when signing up but be wary some negative reviews don't relate to the product at all.
People mention issues with permits stopping their installation. I didn't have this issue but own my house, a friend is waiting to be connected but did have the same issue and delays because of communication issues been Jurassic fibre and the housing team who had to approve a Wayleave for the install. In return the company have offered a gesture of goodwill and given him a new customer offer better than his original one.
People have complained the router isn't very good and you can't use your own. I've had no problems but can't change DNS settings, password, router name etc. However, you can use your own router but need to get the office team to switch the JF router to bridge mode for you.

Den Hay on Google
The service in general though is outstanding, 200-300mbps on most tvs and firesticks and 400ish on tablets and mobiles.
When we had an issue with the way the sub contractors had installed the cable outside the house the issue was quickly resolved. One of the jurassic engineers personally watched over and supervised the fix to make sure it was to a high standard. This is a testament to the service they seem to be aiming to provide.

Shelly Northwod on Google