Bupa Dental Care Exeter

Bupa Dental Care Exeter

Hours

Friday:
8:30 AM - 8:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM

Chamber Rating

2.5 - (58 reviews)
17
3
4
2
32
Read Our 58 Reviews

Chamber Rating

2.5 - (58 reviews)
17
3
4
2
32
  • Paul Gallie


    Apr 1st, 2023

  • Greg Hunt

    It's a little old and tired as a building. Some of the gear could be newer. My filling fell out days after. The practice dragged their heels on resolution. I'm not going back.
    Apr 26th, 2023

  • Paul Spencer

    Highly recommended.
    Apr 21st, 2023

  • Louis Kinch

    No regard at all for their NHS patients. Left my 6 year old son without access to urgent dental care today. The managers reasoning was that he hadnt attended an appointment in over three years. Well, during that time weve had a pandemic, during which my wife was shielded for the entirety and I still had to work full time, we had actually made two appointments that the practice cancelled on the day, via text message. In all fairness, we also missed two appointments due to illness and my wife having just had given birth, BUT she rang and left a voice message apologising and asking to reschedule both times and never received a response. The practice never informed us that they were now listing our son as a lapsed patient and blocking him from receiving NHS treatment with them. Not only has my wife spent 4 hours on hold to 111 today trying to get our son seen by emergency dentists (I wonder how much pressure these underhanded tactics have put on their services), but shes also been responded to by the manager of the practice, Andrew Burness with complete disregard and disrespect. Andrew refused to revise the decision not to see our son, even though its actually their fault that he hasnt been able to receive routine care in three years anyway. Just look them up on Facebook and youll see countless complaints from other patients who have had appointments cancelled at the last minute, have been unable to get through on the phone lines or even leave a message because it repeatedly said inbox full. Andrew stated today that they are now over 95% new staff, but this doesnt wash if theyre still punishing patients for the mistakes of previous staff.
    Apr 15th, 2023

  • Nathan Masters

    Good service,
    Apr 10th, 2023

Read Our 58 Reviews

About
Bupa Dental Care Exeter

Bupa Dental Care Exeter is located at 10 New N Rd in Exeter, England EX4 4HF. Bupa Dental Care Exeter can be contacted via phone at (139) 234-5542 for pricing, hours and directions.

Contact Info

  •   (139) 234-5542

Questions & Answers

Q What is the phone number for Bupa Dental Care Exeter?

A The phone number for Bupa Dental Care Exeter is: (139) 234-5542.


Q Where is Bupa Dental Care Exeter located?

A Bupa Dental Care Exeter is located at 10 New N Rd, Exeter, eng EX4 4HF


Q What is the internet address for Bupa Dental Care Exeter?

A The website (URL) for Bupa Dental Care Exeter is: https://www.bupa.co.uk/dental/dental-care/practices/exeter?y_source=1_MTE2Njk5NzEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Bupa Dental Care Exeter open?

A Bupa Dental Care Exeter is open:
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM


Q How is Bupa Dental Care Exeter rated?

A Bupa Dental Care Exeter has a 2.5 Star Rating from 58 reviewers.

Hours

Friday:
8:30 AM - 8:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM

Ratings and Reviews
Bupa Dental Care Exeter

Overall Rating

Overall Rating
( 58 Reviews )
17
3
4
2
32
Write a Review

Greg Hunt on Google

image It's a little old and tired as a building. Some of the gear could be newer. My filling fell out days after. The practice dragged their heels on resolution. I'm not going back.


Paul Spencer on Google

image Highly recommended.


Louis Kinch on Google

image No regard at all for their NHS patients. Left my 6 year old son without access to urgent dental care today. The managers reasoning was that he hadnt attended an appointment in over three years. Well, during that time weve had a pandemic, during which my wife was shielded for the entirety and I still had to work full time, we had actually made two appointments that the practice cancelled on the day, via text message. In all fairness, we also missed two appointments due to illness and my wife having just had given birth, BUT she rang and left a voice message apologising and asking to reschedule both times and never received a response. The practice never informed us that they were now listing our son as a lapsed patient and blocking him from receiving NHS treatment with them. Not only has my wife spent 4 hours on hold to 111 today trying to get our son seen by emergency dentists (I wonder how much pressure these underhanded tactics have put on their services), but shes also been responded to by the manager of the practice, Andrew Burness with complete disregard and disrespect. Andrew refused to revise the decision not to see our son, even though its actually their fault that he hasnt been able to receive routine care in three years anyway. Just look them up on Facebook and youll see countless complaints from other patients who have had appointments cancelled at the last minute, have been unable to get through on the phone lines or even leave a message because it repeatedly said inbox full. Andrew stated today that they are now over 95% new staff, but this doesnt wash if theyre still punishing patients for the mistakes of previous staff.


Nathan Masters on Google

image Good service,


Paul Gallie on Google

image


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Overall Rating

Overall Rating
( 58 Reviews )
17
3
4
2
32

Write a Review

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