Vistry - South West regional office

Shocking customer service. Still waiting for snags from the Meet the Builder stage let alone the original snagging list from nearly two years ago. An exterior door that's opens, blocking the path so you have clamber over a wall and then slip, seriously being injured. Insulation missing in the loft, none fitted between the garage and bedroom above, extractor fans missing the no return so cold air constantly blowing into the house, sewer blocked with rubble that floods your shower, large cracks and holse in the render, and much more. Emails go ignored with no resolution. Their awards are a joke.
Mar 27th, 2022

Jan 12th, 2022

Vistry took my 1000 deposit having confirmed they were ahead of schedule and completion was estimated as end Sept. Then there was Covid lockdown. After repeated requests they were unable to provide a new completion date and they had ceased building work and closed down construction. I withdrew due to this lack of date, and lack on contract which was promised within 1 month of deposit and which never came, their staff were not available. They have still not refunded my money so I told them I would share this experience with others. Hoping they will refund me still.
Apr 30th, 2021

Jul 1st, 2020

Great homes, fantastic customer care
Mar 29th, 2020