WED2B Exeter

Apr 18th, 2023

Visited today and I am so disappointed with the service I received. When giving my size, the assistant looked me up and down and gave me a disgusting look. I explained specifically what I was looking for, having tried on several dresses before I knew what I wanted. She wasn't listening at all and kept bringing me dresses that were nothing like I requested. The assistant then complained about me as I wasn't prepared to try any dresses on. We were told not to look at dresses in my size and it was a pretty awful experience. I then was passed to a lady who was more helpful but the whole experience had put me off. There wasn't much selection of dresses at all either!
Apr 6th, 2023

Absolutely amazing experience with Abi in the Exeter Wed2B store! She made me and my bridesmaids feel right at home. Talked us through the store, dresses and the experience. She is exceptionally knowledgeable about the dresses, styles, works hard to understand you , your style, wedding theme and how to help you find the dress! Along with being Super friendly and helpful!! Thank you Abi!!!!! X
Apr 3rd, 2023

Visited yesterday to support a friend to try on wedding dresses. Sales assistant asked for my friends sizes. We both admired a lovely dress, which was her size, but the sales assistant point blank refused to let her try it on, saying it was far too tiny. Myself and my friend were confident it would fit and told her this, but she still refused. Sales assistant throughout told my very slim (size 6-8) friend that she would find a dress that would make her look skinnier/slim which is absolute madness and can have such a bad effect on somebodys self esteem at such an important time in their life. Sales assistant complimented the dresses themselves rather than how her client looked in them. Barely spoke to my friend at all so made changing uncomfortable. Very pushy and took no notice of my friends preferences at all. My friend left feeling insecure and pessimistic about shopping for dresses in the future. She has been so excited planning her big day and to see the effect this experience has had on her is absolutely heartbreaking.
Apr 2nd, 2023

I went to this shop yesterday and found the service really unwelcoming and unfriendly, the assistant that was helping me asked me my size and then LOOKED me up and down and told me that a dress in my size would not fit me it was too tiny but its okay as she will make me look skinny I am a size 6-8? Granted I was wearing a baggy jumper but you should NEVER assume this AFTER asking me my size. Wouldnt let me try the dress, proceeded to try on dresses and they were all very pretty but I couldnt shake the feeling. To hear this as someone who has previously had an eating disorder this completely turned an exciting experience into a uncomfortable one where I felt so insecure. She didnt tell me I looked nice in any of the dresses she just said that the dress was limited edition and I needed to buy it today. Another sales assistant actually complimented me. Continued to keep telling me she would make me look slim. Basically didnt talk to me the entire time we were trying on dresses. I just wanted to get out of there as soon as possible. The only redeeming factor was that the dressers were very affordable but I left with nothing but a big dent in my confidence. Very poor people skills and really made the experience which is supposed to be special a sad one. This has really made me not want to go into another wedding dress shop.
Mar 23rd, 2023