Lefroy Beauty Therapy

I was given a 100 gift voucher at the end of May which I had a year to use. Went to book in for a massage today and was told the place was closing for good this Friday, apparently this was announced at the end of June on social media.. no emails, nothing on the website or on the front door of the salon (which is still advertising gift vouchers). Apparently they havent given out gift vouchers to people in the last 6 weeks which I find hard to believe as mine was only given to me 8 weeks ago.. when questioned why this was allowed if they knew the business was going under the lady just said she had to do everything she could to keep the business going.. which I appreciate, but allowing people to pay 100 for a gift voucher that lasts a year when you know youre likely to close is effectively a complete scam. I was told I needed to contact my bank to get the money back or I could use the money to buy some products. I did ask if I could transfer it to the new beauty business being advertised on the lefroy website.. I was told this wasnt anything to do with lefroy.. companies house suggests otherwise as its the exact same address as advertised for the new location in newton poppleford and under the same owners name.. all seems a bit dodgy to me, just hoping the bank pay out to my partner.
Jul 14th, 2022

Critical: Punctuality Service: Body waxing
Mar 30th, 2022

Got my eyebrows done here. Was all fine till the end when the lady told me I had a bald patch on my one of my eyebrows so they were a bit wonky. Why she didn't tell me at the time I don't know. It was annoying because she had cut away at the eyebrow and obviously not really checked before doing so. Appreciate that it wasn't her fault about the patch but still felt like she wasn't taking enough care and she wasn't very appologetic or sympathetic. It was the day before I was goign to uni so it made me feel rubbish and made me cry Service: Body waxing
Feb 25th, 2022

Feb 12th, 2022

Feb 9th, 2022