Lloyds Bank

Lack of employees who could help individually (privat) For that I wanted to thank the manager mis Tanya Se. - The only one who was able to help me in a hopeless situation with a blocked account and cards, thanks to which I was able to make withdrawals. Thank you Tanya I wish you successes
Apr 20th, 2023

12:20 and they're closed absolutely useless.
Dec 25th, 2022

Weve been with this bank for about seven years now, and have had varying encounters at different branches. This branch has to be the poorest of our experiences. Everything is fine and goes smooth if all you want is to make a transaction at the main window. However if you have a question you are put in a queue near the banks entry door where one employee works to solve problems. I was in that queue for approx 15 minutes. When at the front of the queue my questions about where a deposit came from was met with a confused look and a short answer on how they couldnt help. When I told them I was disabled (as noted on my account) and that I needed further explanation or advice on how to proceed further with my query, I was denied any escalation process or any other employee to help explain. I havent yet, but I will be changing banks soon. The customer service at this branch has been slowly tanking for years.
Jul 12th, 2022

I gave it 5stars because I'm a knob!
Jan 23rd, 2022

Brilliant bank, always helpful, easy to use and never too much trouble to help. Never had a bank that is so ready to do what you need. 10 out of 10 from me.
Dec 20th, 2020