Wildheart Residential Management Ltd

Sophie Henwood was excellent to deal with
Apr 2nd, 2023

I have had a fairly positive experience regarding a repair (boiler), so I thought it would be fair to mention that. Thank you.
Mar 23rd, 2023

Made me pay for cleaning despite having it professionally cleaned. This has happened lots if you look at other reviews.
Mar 18th, 2023

(Translated by Google) Disgusting agency, deception, disrespect for customers, it is simply not possible to reach them with any request, they write and call only if they need something. You will not receive an answer to any of your requests or complaints. We called Emilly to warn that we want to move out of the house, as she told us that in the near future she would not renew our contract and in May we would have to leave our house, to which she began to threaten that she would interfere in any way and make our move to a new house is not possible. (Where is the logic of this woman?) During the conversation, she nevertheless agreed with us, promised to give good recommendations, we agreed on all payments, as soon as she finished the conversation with us, she immediately wrote a bad recommendation about us, lied that we have 1000 pounds of debt. We were refused a new house.. Disgusting agency, deception, disrespect for customers, it is simply not possible to reach them with any request, they write and call only if they need something. You will not receive an answer to any of your requests or complaints. We called Emily to warn that we want to move out of the house, as she told us that in the near future she would not renew our contract and in May we would have to leave our house, to which she began to threaten that she would interfere in any way and make our move to a new house is not possible. (Where is the logic of this woman?) During the conversation, she nevertheless agreed with us, promised to give good recommendations, we agreed on all payments, as soon as she finished the conversation with us, she immediately wrote a bad recommendation about us , lied about the fact that we have 1000 pounds of debt. We were refused a new house. (Original) ,, , , . . Emilly , , , .( ?) , , , , 1000 . .. Disgusting agency, deception, disrespect for customers, it is simply not possible to reach them with any request, they write and call only if they need something. You will not receive an answer to any of your requests or complaints. We called Emilly to warn that we want to move out of the house, as she told us that in the near future she would not renew our contract and in May we would have to leave our house, to which she began to threaten that she would interfere in any way and make our move to a new house is not possible. (Where is the logic of this woman?) During the conversation, she nevertheless agreed with us, promised to give good recommendations, we agreed on all payments, as soon as she finished the conversation with us, she immediately wrote a bad recommendation about us, lied about the fact that we have 1000 pounds of debt. We were refused a new house.
Apr 15th, 2023

We rented an apartment in Nottingham for couple of years through Wildheart Residential Management, in the Picture Works and met Alice South, one of their amazingly efficient and helpful property managers. She was always available on emails and phone calls. She is incredibly responsive, and the speed at which she responds to emails is excellent. She is so well versed with the procedures and gives her best to assist you with the possible solutions. She is very approachable and amiable to speak with, yet professional at the same time. If we could give her a 100 star review, we would. Thank you Alice, for everything, for your invaluable support and for making our stay in the Picture Works smooth. I have been in contact with other team members as well Agata and Emma who were also very cooperative and understanding. I recommend Wildheart Residential Management for its professionalism, expertise and supportive team like Alice South, Agata Gize, Emma Hayesand many more.
Mar 15th, 2023