The Ship Inn

May 4th, 2023

Nice dog friendly host and a tasty lunch, Thank you!
Apr 27th, 2023

Havnt been in a while but the food was lovely and staff very friendly and service good would definitely return
Apr 19th, 2023

Apr 9th, 2023

I visited this pub with family this afternoon and walked away very disappointed with our experience. We understand the pub had some difficulties with gas problems and they did let us know this whilst we continued to order being told they would let us know when they were up and running again. 30 minutes later nobody had mentioned anything so we had to question whether the problem had been resolved and our order was being cooked. The food then proceeded to take another 45 minutes to come out all lukewarm and extremely overdone. After waiting 1 hour and 15 minutes my only suggestion would be it had been sat waiting for a long time on their pass. The management did ask us if everything was okay and we mentioned the burger ordered was overdone as it was burnt on the edges, the manager did not take this very well, he did offer to cook a new one however after waiting that long that didnt seem the best option at all, he then asked the chef if he had overcooked it who continued to say no obviously, then the manager came over to us to inform us of this and actually took the burger patty off the plate and proceeded to man handle the burger and tell us it was perfect and as it should be which he then obviously took away as he had touched the whole thing. I would like to say learn some customer service as if you ask someone if everything is okay and they have constructive feedback you should take this onboard and do something about this instead of just disagree. Clearly she had eaten a couple of bites of the burger and left 80% of the rest on her plate yet we were still charged in full and were not apologised to at all. We spent almost 100 in here as a family of 5 and were disgusted. This is coming from a worker within the hospitality industry and the service today was below par and would be unacceptable in any other establishment.
Apr 2nd, 2023