Crown Simmons Housing part of Southern Housing Group

I moved in to my flat 2019 was told the premises was smoke free, no pets allowed turn out to be a complete lies. Pet & smoking was left right and centre. It was worse when 5 tenants smokes cannabis. Crown Simmons was no helped with my heath situation that been affected by cannabis. However, the management have change, so hoping for positive solutions.
Mar 21st, 2022

I received a phone call from crown Simmons, they had seen my post here. They said they would find out what was happening to solve my issues and get back to me. That was over a week ago and no improve, nothing solved and no follow up information. Very poor! I have been very patient due to covid-19, I understand things have had to be scaled back. This should not mean service should be neglected or ignored. I requested a key to side pad alock to garden when I discovered the other one had been changed. This was during lockdown and it would be nice to use garden. It is now August and still no key. My intercom system does not let me hear who is on the other end, still waiting for that to be fixed. There are other issues but both of these would come under health and safety. So should be addressed quicker.Housing association seems to have got worse since joining with others!
Dec 24th, 2020

Nov 23rd, 2019

this must be one of the worst housing trusts going i called them to ask about a new build property they told me it had been let today its still on search moves disgusting people staff there are rude and incompitent update please can you explain why yesterday i called you and asked you about the new property at mole abbey cottage i asked you if it had a shower in the bath the woman i spoke with put me on hold asked me my name then said it had been let please explain this i would love to here how this would happen your supposed to be professional people yer right ?
Nov 18th, 2019

Great so far. Lovley flat well painted and decorated and ellie was amazing help at getting me started in my first flat
Sep 26th, 2019