South Axholme Practice - Epworth Surgery

I've lowered the rating I gave as I have had a negative experience, the doctor I have been assigned hasn't seen me in person for about 5 years. The female doctors and a couple of staff supporting them, Dr wragg and others are exceptional however my assigned GP is making decisions that affect my life without any specialization in my disability. I have other causes of complaints as well as the lack of long term follow up care.
Jan 26th, 2023

I need somebody from the doctors to let me know what's happening about my knee support because I can't walk and I'm in series paid with my bad knee that's crumbling can you get back to me as soon as possible please. Just to say don't ring me back now.
Dec 25th, 2022

I have just had my first Covid jab, just a couple of days after it became allowed for my age group. I was totally amazed at the organisation from the practice, from car parking Marshalls outside the surgery, to the patient flow into the clinic, the speed and care of treatment, and onto the out flow into a waiting area before release. It would be difficult if not impossible to better the service which I received. A massive thank you to John Gallagher and the team for world class service given in such a small community. 5* rating just doesnt seem enough for the effort, and the planning that has obviously gone into providing for their community care. Well done team and thank you so much.
Mar 7th, 2021

Feb 24th, 2021

More interested in chatting to each other and having a drink. Totally not interested. Waited patiently for my turn went in then sent outside while they attended someone else. Another woman jumped the queue but again attended to her. When I eventually went in I waited while there were three people in the dispensery talking, having a drink but no acknowledgement from anyone. One girl was just sitting with her back to me and chatting to her colleagues. Sorry but time sometimes is important for all of us so I had to leave without collecting my prescription. This is not an isolated case and I will in future ask to collect my medication from the local chemist where at least they will acknowledge you and deal with you efficiently.
Jan 4th, 2021