carwise uk

Bought a car from CarwiseUK last week and have to say, glad I never was influenced by their reviews! Outstanding service and Ray was so helpful with giving me advice for the car that I bought. They aren't selling brand new cars, so you have to expect the odd problem but for me, over the moon with new MOT put on the car, very clean, great service and highly recommend.
Feb 24th, 2021

My zero out 10 experience with this sub standard company... Anyone thinking about purchasing a vehicle from this company please read the following. This is 100% genuine and not a malicious review, merely an honest account of my personal experience dealing with this trader, outlining the reasons why I would strongly advise avoiding this trader at all costs. I recently left a holding deposit on a vehicle after Ray gave me a description of it over the phone. When I went and viewed the vehicle it was clearly not as described. The vehicle had considerably more damage than Ray had stated over the phone. In addition, when I looked into the vehicle further, it was clear that the MOT on it was suspicious due to a few obvious items like a below standard tyre and bulbs not working. These are obvious items that the vehicle failed on previously as I looked up the online history of it. When I questioned Ray about the validity of the MOT, he got very angry and aggressive towards me and ordered me to leave the premises immediately. I had not been at all aggressive towards him and it was clear that because I had pulled him up on the MOT failures, he knew he had been rumbled and he wasnt going to be able to deceive me like many who had gone before me!! Since my meeting with Ray, I have been trying to get my 450 deposit back that I left in good faith. If youre taking the time to read this, then you might be thinking of doing similar. Good honest reviews are very helpful when trying to decide to take the plunge and leave a deposit on a car or van. For me its not about the money, its all about the principle. My next steps are call trading standards to register a complaint and then on to money claim online where I will get my money back and there will be more costs for Ray to pay in the form of court costs. Please do yourself a favour and do your research on people selling cars and vans. There are plenty of hard working people out there that wont treat you this way and deserve your business. Dont give this man your money. He doesnt deserve it. Good luck!
Mar 22nd, 2022

Do not trust this seller of vehicles, he is disshonourable and vehicle suspect
Nov 6th, 2021

(Translated by Google) Top shelf (Original) Top lad
Apr 12th, 2021

I purchased a car from Carwise in Epping about 6 months ago now. I had read the reviews before going there and wasnt too impressed but I still went there to view the car. As I got there the car was ready and clean to be viewed which impressed me, the guy gave me as much time as I wanted to look around the car extensively which I was happy with. He let me take it out for a test drive when I heard a weird noise coming from the car, as soon as I got back from the drive I mentioned this noise which sounded like a rear differential/gearbox noise. I kindly asked him what this might be as I was still interested in this car. The guy acted as if he knew nothing and I could tell that he did as he started getting all defensive about it, he said he wasnt a mechanic although when I was there half the time he was working underneath his suped up Renault 5 turbo in the corner! Anyway the noise didnt bug me too much and the car was decent other than the noise. So I went ahead and purchased the car and as soon as I had bought it, it was as if I was talking to a totally different guy. I had my dad there with me who asked him about his Renault 5 turbo and all of a sudden he was talking about all the mechanical things he had done to his car. So he only knew mechanics when he wanted to, I didnt find this very useful. But as for the car I have had it for 6 months now, its had a couple of issues but I was expecting that for an older car. Im really impressed with the car, just wasnt impressed with the customer service.
Mar 21st, 2021