Well Epping - The Limes MC

Had my disability status questioned by a woman behind the counter. Just because I dont look disabled dosnt mean I ain't. telling me delivery is only for those who need it. I NEED IT. I literally had to drag a friend from work so he could help me even get out my house.... They dont answer the phone. Was calling for 15 minutes nothing. Then out of nowhere it just hangs up. Terrible. Also how the flying hell do you have a line busy when you DONT ANSWER THE PHONE AND LET IT RING FOR AGES. PATHETIC.
Jan 30th, 2023

I was prescribed the wrong medication, paid for it tried to return it as it was useless to me - I was forced to buy the correct medication and refused a refund on the miss sold one - disgusted
Nov 10th, 2022

I cant thank these people enough they are always so polite and helpful, and quick with the issuing of my prescription, thanks ,
Jun 11th, 2022

Terrible service. Counter assistant rude and kept asking for my name although I told her it several times and she had my prescription infront of her. Pharmacist ignores you even if you're at the counter. He made my prescription up first time round and just left it in the basket. It would have taken him 10 second to hand out but instead it sat in a basket even though i had a newborn baby with me. Was prescribed the wrong dose of antibiotics and asked if they could reach out to the prescriber for me as they are literally next to them in same building. They refused and got me to sort it out myself. Will revert back to my old pharmacy.
Apr 29th, 2022

Rude and disrespectful receptionist who deems herself to be medically qualified to decide who and if you see anyone at her whim! My daughter was told by one of the doctors to speak to her directly 3 days after a diagnosis but on calling the surgery this jobsworth refused to allow her to do so. Latest example of a thoroughly useless practice whose existence is predicated on doing the least amount of work possible.
Nov 11th, 2021