LloydsPharmacy

Terrible slow service at the Emsworth branch. They need to employ more staff.
Dec 15th, 2022

So, our story begins one rainy afternoon in little old Emsworth, sadly my usual pharmacy had been unable to fulfil an item on a repeat prescription, so printed out a bar code to take to any pharmacy to get this fulfilled. Squirreling along and into the LloydsPharmacy in Emsworth, got two of the three items on the list, great. Sadly, one of the other items Zapain pain killers were not in stock so I said I would be back the next day to pick them up. Day 2. Next day arrives and confident that my tablets will be ready, I merry on down to the village to pick up the remaining tablets. Being met by what can only be described as the most disgruntled employee Ive ever met, annoyingly told they still have no stock and to come back tomorrow. Day 3. Waking up with upmost enthusiasm as SURLEY it wouldnt take three days to get painkillers, I waited to late afternoon to plod down and visit my now favourite LloydsPharmacy. Well, very surprisingly I was told yet again, they had no stock of that particular brand of pain killer. I enquired as to when stock may arrive, I was told something about being unsure and generally just fobbed off. Day 4. As this was a Saturday, I decided that a delivery of pain killers may prove to much to handle for the team at my jolly LloydsPharmacy so decided to skip todays attempt at getting the medication. Day 5. I had decided that today, yes, today MUST be the day. I was amped up and ready to roll, so after work I skipped down to my local LloydsPharmacy who could do me no wrong. Pleasantly greeted by a new face who was actually pleasant, although now concerned for the other happy lady and pondered which ditch she had been buried in by her local team, I explained the situation. Still no stock. The biggest pharmacist I have ever laid eyes on came over to explain that it was a matter of supply from the manufacturer and could help no further due to the prescription being specific to that Zapain brand name. I was advised to speak to the GP and get the script amended to a non-brand name. Eager to get the situation resolved I hobbled over to my GP and explained my dire situation to the receptionist who promptly spoke to the GP and updated the script. (Good job GP!) I bounced back across to my friendly neighbourhood LloydsPharmacy where I was now 100% convinced they would be able help me. Sadly, after a little wait was told no, they cant help today. Day 6. I decided to pop into my regular pharmacy to see if they could help, since the script had been changed it was released back into the system and now was up for grabs by competent pharmacist. I explained my recent trauma over trying to get this medication and was told there was indeed NO supply problems of this drug. I was served, package in hand and out the door in les then 15 minutes. So, I can only assume by the reception received and the issues obtaining basic medication that this LloydsPharmacy is overworked and presumably underpaid. I feel it fair as a concerned citizen to remove some of their workload by never again popping in to see my favourite people.
Apr 18th, 2023

Think it has new management as its now really good here. Always had issues here but finally things seem to be improving
Feb 24th, 2023

Went tonight at 5.30pm after work to pick up a prescription and its closed. On the door it says open till 7pm. THE WORSE PHARMACY EVER.
Dec 24th, 2022

If you need medicine on time don't go here...1st time it was closed due to sudden illness & next time system was not working.
Dec 17th, 2022