St Mary's Dental Practice
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Hours
Chamber Rating
-
Sofia
Mar 4th, 2023 -
1986kerrichinchilla
Apr 17th, 2023 -
Michelle W
Apr 7th, 2023 -
Ruth Brannan
Mar 29th, 2023 -
chloe gunner
Mar 9th, 2023
Contact Info
- (135) 366-2159
Questions & Answers
Q What is the phone number for St Mary's Dental Practice?
A The phone number for St Mary's Dental Practice is: (135) 366-2159.
Q Where is St Mary's Dental Practice located?
A St Mary's Dental Practice is located at 26 St Mary's St, Ely, eng CB7 4ES
Q What is the internet address for St Mary's Dental Practice?
A The website (URL) for St Mary's Dental Practice is: https://stmarysdentalely.co.uk/
Q What days are St Mary's Dental Practice open?
A St Mary's Dental Practice is open:
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 1:00 PM
Tuesday: 8:30 AM - 1:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Q How is St Mary's Dental Practice rated?
A St Mary's Dental Practice has a 4.5 Star Rating from 55 reviewers.
Hours
Ratings and Reviews
St Mary's Dental Practice
Overall Rating
Overall Rating
( 55 Reviews )
1986kerrichinchilla on Google
Do not trust this place
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Michelle W on Google
Fantastic, friendly and amazing dental surgery with a wonderful atmosphere.
All staff were smiling, even in a massively busy environment and the dentist (Thomas Norfolk) was superb and put my children at ease. Brilliant service!
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Ruth Brannan on Google
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chloe gunner on Google
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Sofia on Google
1. The fact that the clinic is sending reminders 1 WEEK ahead of the appointment is simply NOT true. It is always maximum 24h before the appointment.
2. The front desk did not apologies but was rather rude to me.
3. Again, if something wasn't charged correctly, it is not the fault of the patient but the person who actually writes the bill, in this case either the doctor or his assistant. If I do this at my job, I won't ask the client to cover my mistake but take responsibility for that.
4. As I have said, sending reminders is so common that is expected from a reputable clinic to do so. Some clinics go the extra mile and send SMS and follows up with a call on the day.
I'm absolutely furious by how this clinic treated me.
1st they claim that it's not the clinic's responsibility to send reminders when appointments are made months in advance. Other clinics DO bother and send emails and SMS to their patients reminding them 48h ahead of their booked appointment.
2nd they claim it's somehow MY fault that the payment made for treatment is 30 less (instead of 300 was 270) and my deposit for the hygienist was taken away from me without me knowing about it. I have paid what was written on the piece of paper handed to me by the doctor. The clinic should discuss this with their staff not with their patients. So unprofessional!
3rd I have a cracked crown from this clinic for which I have paid . Let's see whom they blame next. Once I'm done with this I'll have to seriously think if I go back there or not.
If you are their patient, take receipts and keep them as you would a lottery ticket. You never know what surprise awaits for you.