Tools4Trade

Hours
Chamber Rating
-
Jack Neill
Apr 21st, 2023 -
Frank Punshon
Apr 15th, 2023 -
Satbachan Chana
Mar 26th, 2023 -
Pippa Mcleod
Jan 11th, 2023 -
Owen S
Dec 29th, 2022
Contact Info
- (190) 896-9966
Questions & Answers
Q What is the phone number for Tools4Trade?
A The phone number for Tools4Trade is: (190) 896-9966.
Q Where is Tools4Trade located?
A Tools4Trade is located at 149 Boston Rd, Elthorne, eng W7 3SA
Q What is the internet address for Tools4Trade?
A The website (URL) for Tools4Trade is: https://www.tools4trade.co.uk/
Q What days are Tools4Trade open?
A Tools4Trade is open:
Thursday: 7:30 AM - 7:30 AM
Friday: 7:30 AM - 7:30 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 7:30 AM
Q How is Tools4Trade rated?
A Tools4Trade has a 3.5 Star Rating from 114 reviewers.
Hours
Ratings and Reviews
Tools4Trade
Overall Rating
Overall Rating
( 114 Reviews )
Jack Neill on Google

Frank Punshon on Google

Satbachan Chana on Google

Pippa Mcleod on Google

Owen S on Google
Here's the full story:
Ordered a planer thicknesser on 14th December and asked to let me know if it wouldn't arrive before Christmas. Arrived on 20th December damaged as they shipped it upside down (shipping label on bottom of the box).
They seemingly did a good job to dispatch another one to be delivered on Friday 23rd December, in time for Christmas. Roll on Friday around 11am and I get multiple phonecalls from Tools4Trade but I was in work, when I phoned back 1 hour later they told me it was too late and they were offering for me to collect because DPD are refusing to deliver. I couldn't collect anyway because I work so I'm told that it's not going to be delivered until 28th.
While on the phone I asked if I was able to try fix the damaged one would it still be returnable if it later if it didn't work or wasn't square and Jasmine told me yes, so I asked for that in an email to have in writing. She was initially hesitant to email me but then agreed... Although she never bothered to send it in the end.
I got home around 2pm and emailed to query if I was going to get an email about it and they replied saying don't worry it would be delivered before the end of the day or on Saturday, Christmas Eve.
Obviously I was overjoyed to hear this but it never actually arrived.
So here we are on the 29th December and I asked again today what is happening because they have been completely silent since, not even a courtesy email or phonecall to keep me in the loop.
The reply I got today was that it was out for delivery but to my surprise and another wasted day waiting, it never arrived!
I no longer believe they are even sending a replacement and I'm beginning to resign myself to having been scammed by this company who are continually lying to me.
I tried phoning multiple times today to speak with them rather than email but they didn't answer.
Hopefully if you've read this you can learn from my mistake and don't get scammed yourself.