Tools4Trade

Really good prices, quick delivery and great customer service. I was sent 1 wrong item with my order, contacted them and they sent out the correct one the next day.
Apr 21st, 2023

Bought a cordless plunge saw, received it and no batteries are included. Went back to look at the listing/advertising and doesn't state anywhere that batteries are not included or sold separately. Could have got it cheaper elsewhere with the batteries included if I had have know.
Apr 15th, 2023

Mar 26th, 2023

Excellent service. Purchased a nail gun back in 2020 and needed proof of purchase to get a warranty repair. Guy I spoke to was really helpful and sent proof of purchase over immediately.
Jan 11th, 2023

I'm beginning to think they're scamming me... Here's the full story: Ordered a planer thicknesser on 14th December and asked to let me know if it wouldn't arrive before Christmas. Arrived on 20th December damaged as they shipped it upside down (shipping label on bottom of the box). They seemingly did a good job to dispatch another one to be delivered on Friday 23rd December, in time for Christmas. Roll on Friday around 11am and I get multiple phonecalls from Tools4Trade but I was in work, when I phoned back 1 hour later they told me it was too late and they were offering for me to collect because DPD are refusing to deliver. I couldn't collect anyway because I work so I'm told that it's not going to be delivered until 28th. While on the phone I asked if I was able to try fix the damaged one would it still be returnable if it later if it didn't work or wasn't square and Jasmine told me yes, so I asked for that in an email to have in writing. She was initially hesitant to email me but then agreed... Although she never bothered to send it in the end. I got home around 2pm and emailed to query if I was going to get an email about it and they replied saying don't worry it would be delivered before the end of the day or on Saturday, Christmas Eve. Obviously I was overjoyed to hear this but it never actually arrived. So here we are on the 29th December and I asked again today what is happening because they have been completely silent since, not even a courtesy email or phonecall to keep me in the loop. The reply I got today was that it was out for delivery but to my surprise and another wasted day waiting, it never arrived! I no longer believe they are even sending a replacement and I'm beginning to resign myself to having been scammed by this company who are continually lying to me. I tried phoning multiple times today to speak with them rather than email but they didn't answer. Hopefully if you've read this you can learn from my mistake and don't get scammed yourself.
Dec 29th, 2022