Hanwell Health Centre

Very efficient and polite
Apr 8th, 2023

Even the receptionist are brain dead. Dr Basi also doesnt believe in asthma
Feb 2nd, 2023

Today's experience, I attended an appointment relating to my mother's care with an incredible Pharmacist team member Rakhee, she was so thorough and patient with all our queries
Nov 21st, 2022

I had just changed a appointment, by a reception staff Eddy, she firstly said I will have to go back to my doctor for a referral back for a appointment, I said it's due flu, she put me on hold and offered an appointment.. Her attitude was horrible. She definitely needs training on customer service.
Nov 4th, 2022

Hi , I have been referred to your practice for heart problems. I had a monitor for 72 hours, then I was referred for a CT scan , had that done 2 November and from then which is almost 2 months, I keep calling to see what are my results and why nobody got in touch with me until now . When I had appointment before CT scan I have told everyone from nurse to doctors that I need this to be checked before having a surgery done .I keep calling and all I get back is that the doctor didnt write the letter with the results, is been 5 times I am calling in the last 3/4 weeks and nothing. I tried to call today again no answer. I am feeling very sick and not able to have my surgery ( cant go to work also ) done because the doctor didnt had time in 2 months to write a letter . Your last colleague said he will referee this to the manager and this was 2 weeks ago and still nothing. I have call my GP and they havent received also nothing. Can you please contact me ASAP. I have left an VM with all my details. 14th of July I had appointment at 9:30 to get my monitor for 72 hours if this helps to find my details . Thank you very much
Dec 22nd, 2022