Mangal Pharmacy

Apr 1st, 2023

I used Mangal Pharmacy (Sherard Road) for the Covid vaccines and was impressed with the service. Unfortunately to get a prescription processed and administered at the Well Hall branch wasnt that good. I was informed by a member of their staff that theyd process a prescription for antibiotics from the hospital if I forwarded the email to them. I got to the pharmacy and was told they couldnt and was misinformed. Because it was a wound infection following surgery I complained that this should have been made clear. I asked again if theyd process it due to the nature of the infection. A man that works at the pharmacy then takes an aggressive stature approach and also verbally aggressive to get me out of the pharmacy. A lady that worked there was helpful and advised I contact my GP or 111. I followed her advice and the GP sent them a prescription. I tried to ring Mangal Pharmacy a few times to see if they had my prescription but couldnt get through. So I went there and found they didnt have the antibiotic in stock. They printed the prescription and told me I could take this somewhere else but advised the antibiotic was difficult to get so thought it was unlikely. I became stressed as itd been a full 2 days since the infection began and stated this was concerning and was there something they could do. I was told Id have to contact my GP. I asked. If there was anything they could do and again the man that works there becomes aggressive in stature. Bearing in mind I had a surgical procedure two weeks before and had crutches to be subjected to physical aggression is not acceptable to anyone but even more disgusting behaviour towards a person with a disability and an infection. Needless to say I wont be using this pharmacy again.
Jan 30th, 2023

Jan 20th, 2023

I always use this Pharmacy. I wont go anywhere else! The staff are extremely friendly and helpful.
Dec 25th, 2022

Everything you need from a pharmacy.
Nov 11th, 2022