Eltham Centre

Nice venue friendly staff
Mar 24th, 2023

I love this place because it brings me joy either going to the gym or swimming they never let you down
Apr 27th, 2023

The staff here are so unbelievably rude and miserable! Been here a few times and never once come out happy ! In half team I also paid online for a class for my son and when I got there all the classes had been cancelled but still taking the money and when I asked about a refund I was rudely told to go threw the Greenwich centre to get the money back ! The pool is absolutely freezing would definitely not recommend !!
Apr 3rd, 2023

I think a lot of visible improvements have been made to the centre in recent months. I have just got back from aqua aerobics class and seen how friendly, welcoming and kind the instructors and staff are. The facilities were clean and well-maintained.
Mar 31st, 2023

Having wanted to write this review for a very long time, I've now decided to do so as I had no reason to stay. I was registered for around 4 years' at Eltham's Better gym. Just because you call yourself some thing (Better,) it does not automatically make you so. I stayed registered here for so long because it was the most conveniently located, and had individual shower cubicles. That's where the positives end. If you want a gym that doesn't: keep the entry turnstile closed/have a member of staff located there at all times - to answer queries, or to ensure only members enter, that; monitor the lockers frequently to prevent a large percentage being permanently reserved by members, or multiple used up by the private PT's, that; check the toilet cubicles to make sure each one has toilet roll, or that someone hasn't deficated on the floor (again), that; routinely and thoroughly clean the sinks, taps, urinals and toilets, and doesn't just do a simple wipe around, that; repair one of two hand-driers which is either underpowered or out of action for weeks at a time, that; have a member of their team permanently stationed on the gym floor - for basic PT queries, safety and security - and not just for several to converge for a laugh and a joke with their buddies, or when it's 2 hours to closing and they half-heartedly mop the floor in 1/8 the gym, or drag Henry hoover - wire trailing in the air - halfway across the gym, that; won't take time to wipe down equipment or return weights and other equipment - as something to do other than gossip, or discuss their latest dating stories or which team member they fancied their chances with most, that; when given the (in my opinion) exciting task to user the Karcher washer to blast the floor (which wasn't often,) knew how to use it, and didn't have the water sputtering out, whilst scratching their head assuming that was all it capable of, that; two hours before closing go into the changing rooms, throws down a couple buckets of water with harsh chemicals in (whether there are people in there or not; whether shoes were on the floor or not,) and uses a squeegee to then scrape the water and tangible dirt towards a drain in the middle of the walkway, rather than mopping the floor once everyone had left, that; clean the shower cubicle floors, walls and head/taps. Shortly after lockdown the grubby limescale riddled showerheads were replaced, rather than routinely cleaned. The shower cubicle floor always had a yellow/brown sludge from where they aren't cleaned, and mold/limescale across the surfaces and taps. then this gym is for you. There might be more. And this is a whinge. But why pay significantly more for a gym, and expect people to put up with ^. I should make mention, there was a young lady (who for a time last year was wearing a knee brace), and young black guy who were always busy. So kudos to them (sadly I never got their names.) I am now registered to a better gym, Snap Fitness located in the old Next store, next door (fortunately/unfortunately?) to Greggs. I have seen so many regulars from Better in this new gym. And that will likely continue. Snap is 24/7, has someone on the desk during its busiest hours, so far has clean toilets and showers, equipment always back where it belongs. Snap, if you're reading this please don't change. Although I'd appreciate a little shelf in the shower cubicle to stick my toiletries on, for easy reach when sudsing. Ta!
Mar 31st, 2023