Smokers 'n' Vapers

Excellent customer service in terms of customer care. Their attention to customers needs and desires is consistently great. Never once have I doubted their ability to meet the expectations of all of those who come through the doors - even if they hadn't had what you envisioned in stock at the time. Every time I walk out I feel I've been in good, honest hands. Brilliant. Big, BIG shout-out to the store manager, Jay. Genuinely nice bloke.
Feb 25th, 2022

Terrible customer service I am talking about the guy that works there with the strongest accent. I asked him to stop talking over me constantly as that's not how customer service works. He put a Coil in without telling me a price and then says its cheaper to get a box so did you not want to tell me this before. I've used this place from the first day it opened while I am his direct neighbour business to business the kid that works there that call his self your nephew needs a reality check full training in customer service and an attitude control.
Nov 23rd, 2022

very pretty
Sep 19th, 2022

HORRIBLE customer service. DO NOT spend your money here. I paid for a vape, opened it in the store and it was burnt. The man (Im assuming the owner) started arguing and yelling at me. He said he would not help me and did not care, saying Just go! Get out of here!
Sep 9th, 2022

Closes late compared to other vape shops in borehamwood and has a large selection of vapes and disposables at reasonable prices
Jul 6th, 2022