Halfords Autocentre Borehamwood

Halfords Autocentre Borehamwood
  • Silver Screens, Business Centre, Elstree Way
    Elstree and Borehamwood, eng WD6 1FX
  •   (208) 381-5661

Hours

Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
8:00 AM - 8:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
8:00 AM - 6:00 PM

Chamber Rating

4.1 - (499 reviews)
342
49
17
15
76
Read Our 499 Reviews

Chamber Rating

4.1 - (499 reviews)
342
49
17
15
76
  • Anni Williams

    If there was an option for zero stars I would have selected this. I booked my car for a window treatment (Duxback) for Saturday. No where on the site does it warn that the product needs 24 hours of dry weather to cure properly. On Saturday because of the weather on the advice of the team I deferred the treatment. I stopped past the branch on Monday evening and confirmed as the weather was due to be dry Tues/Wed I would drop the car off on Tuesday morning, which was done at 7:45 - the car key handed to Anthony who seem to know that the car was expected. I advised that I would collect the car late afternoon as I needed to be in meetings from 4. Arrived to collect my car just after 3:30 only to find out that they had NOT EVEN STARTED. The receptionist told me that they were waiting for me to confirm the date I wanted this done - REALLY - but my car is in your system for today - you have my keys in on your keyboard but nothing has happened. A very arrogant man (poss. manager) didn't want to accept any responsibility for his team having messed up. Order cancelled. All future work will go elsewhere - never had a problem with Kwikfit! BTW - this is the same garage that missed misting on my shock absorbers at my service and MOT. Go anywhere else - just not here.
    Apr 1st, 2023

  • James

    Did a free tire check, but tried telling me that I needed 3 new tires as mine were "unsafe." Asked other Mechanics, and they said they were safe/ roadworthy. Halfords trying to con people to buy things.
    Apr 23rd, 2023

  • Ed Guy

    Pre-booked MOT test was dealt with efficiently. Free coffee in the reception whilst I waited. Nice job!
    Apr 21st, 2023

  • Daron Danquah

    Customer service was absurd I was given a false diagnostic report told me all my fuses were nearby although they were not charged me 50 just to waste my time. I was not told before hand that I would be charged I was told when I was coming to collect my car . Hidden fees everywhere. If I could give zero starts I would.
    Apr 9th, 2023

  • Nab A.

    My experience at this Autocentre was disappointing. I had booked an appointment at a different retail branch to have my battery changed, but while they couldn't fix it, I was redirected to this branch. Upon arrival, I was informed that the price would be higher than what I had originally paid online. I explained that I had been booked from another branch and that I had driven all the way there, but they did not seem to care. The staff refused to offer me a discount (as mentioned on the comments from the other store) because they already delete the fitting charge (which is free for my membership) Although the staff were polite, I felt they could have been more helpful in addressing my concerns. While I understand that prices can vary between paying instore and online payment, I was disappointed that the staff were not interested in providing good customer service. Service: Battery
    Apr 11th, 2023

Read Our 499 Reviews

About
Halfords Autocentre Borehamwood

Halfords Autocentre Borehamwood is located at Silver Screens, Business Centre, Elstree Way in Elstree and Borehamwood, England WD6 1FX. Halfords Autocentre Borehamwood can be contacted via phone at (208) 381-5661 for pricing, hours and directions.

Contact Info

  •   (208) 381-5661

Questions & Answers

Q What is the phone number for Halfords Autocentre Borehamwood?

A The phone number for Halfords Autocentre Borehamwood is: (208) 381-5661.


Q Where is Halfords Autocentre Borehamwood located?

A Halfords Autocentre Borehamwood is located at Silver Screens, Business Centre, Elstree Way, Elstree and Borehamwood, eng WD6 1FX


Q What is the internet address for Halfords Autocentre Borehamwood?

A The website (URL) for Halfords Autocentre Borehamwood is: https://www.halfords.com/locations/borehamwood-autocentre/?utm_source=GMBlisting&utm_medium=organic&utm_campaign=autocentres


Q What days are Halfords Autocentre Borehamwood open?

A Halfords Autocentre Borehamwood is open:
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 8:00 AM - 6:00 PM


Q How is Halfords Autocentre Borehamwood rated?

A Halfords Autocentre Borehamwood has a 4.1 Star Rating from 499 reviewers.

Hours

Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
8:00 AM - 8:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
8:00 AM - 6:00 PM

Ratings and Reviews
Halfords Autocentre Borehamwood

Overall Rating

Overall Rating
( 499 Reviews )
342
49
17
15
76
Write a Review

James on Google

image Did a free tire check, but tried telling me that I needed 3 new tires as mine were "unsafe." Asked other Mechanics, and they said they were safe/ roadworthy. Halfords trying to con people to buy things.


Ed Guy on Google

image Pre-booked MOT test was dealt with efficiently. Free coffee in the reception whilst I waited. Nice job!


Daron Danquah on Google

image Customer service was absurd I was given a false diagnostic report told me all my fuses were nearby although they were not charged me 50 just to waste my time. I was not told before hand that I would be charged I was told when I was coming to collect my car . Hidden fees everywhere. If I could give zero starts I would.


Nab A. on Google

image My experience at this Autocentre was disappointing. I had booked an appointment at a different retail branch to have my battery changed, but while they couldn't fix it, I was redirected to this branch. Upon arrival, I was informed that the price would be higher than what I had originally paid online. I explained that I had been booked from another branch and that I had driven all the way there, but they did not seem to care. The staff refused to offer me a discount (as mentioned on the comments from the other store) because they already delete the fitting charge (which is free for my membership)
Although the staff were polite, I felt they could have been more helpful in addressing my concerns. While I understand that prices can vary between paying instore and online payment, I was disappointed that the staff were not interested in providing good customer service. Service: Battery


Anni Williams on Google

image If there was an option for zero stars I would have selected this. I booked my car for a window treatment (Duxback) for Saturday. No where on the site does it warn that the product needs 24 hours of dry weather to cure properly. On Saturday because of the weather on the advice of the team I deferred the treatment. I stopped past the branch on Monday evening and confirmed as the weather was due to be dry Tues/Wed I would drop the car off on Tuesday morning, which was done at 7:45 - the car key handed to Anthony who seem to know that the car was expected. I advised that I would collect the car late afternoon as I needed to be in meetings from 4. Arrived to collect my car just after 3:30 only to find out that they had NOT EVEN STARTED. The receptionist told me that they were waiting for me to confirm the date I wanted this done - REALLY - but my car is in your system for today - you have my keys in on your keyboard but nothing has happened. A very arrogant man (poss. manager) didn't want to accept any responsibility for his team having messed up. Order cancelled. All future work will go elsewhere - never had a problem with Kwikfit!
BTW - this is the same garage that missed misting on my shock absorbers at my service and MOT.
Go anywhere else - just not here.


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Overall Rating

Overall Rating
( 499 Reviews )
342
49
17
15
76

Write a Review

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