Spring Finance Limited

I would be very careful using this firm - they are inflexible, prone to not being accurate with the truth and apply charges if payment is a few days late. I have had a successful finding against them through the FOS but to have to go this far is ridiculous. They have consistently insisted that payments are a month late when they are late by a couple of days, are very aggressive in the way they deal with customers and will not uphold complaints. I asked to change my payment date to later in the month due to a change in salary payment after I was made redundant and was told I would have to pay a double payment and therefore be constantly in advance. I could not do this so now they have the ability to keep charging for late payments because my salary date has changed. I have been forced to complain to the FOS because of their attitude, they constantly claim, if I pay by cheque, that they do not receive the cheques and just seem to be utterly disorganised. I will be glad to pay them off and never have anything to do with them again. They are expensive in any event but I have never had the misfortune previously of having to deal with a company like this one. I told them not to call me about anything as I wanted everything in writing but they would still do it and I would have to remind them not to do it. They will also consistently mess around with your credit score almost as though they are trying to punish you for being a few days late although guidelines are that you should not report to the credit agencies until a loan is a full payment and full month in arrears. Totally and utterly untrustworthy. I note there is a review under my review of 5 stars now but that this has no detail and would question whether this person is actually a customer.
Sep 9th, 2020

Jun 15th, 2019