Love Your Home

Sep 11th, 2022

Terrible experience. Furniture delivered damaged and with poor finish. Shocking customer service getting this resolved (non-returned emails, lengthy delays in response, random emails from other parts of the business). Eventually managed to get someone to collect faulty products for repair, never heard back, despite chasing. Ran out of patience and cancelled. Avoid and stick to a more established brand. Would give a zero star review if I could.
Aug 20th, 2022

(Translated by Google) Great place nice nice people (Original) Super miejsce fajni mili i ludzie
Jun 20th, 2022

Dec 13th, 2021

If I could give 0 star, I would. I have had the worst experience with LYH, I was mis-sold a bespoke sofa after travelling into the showroom and asking several questions to get clarity on everything that was important to us. The team are really not knowledgeable, consultative and don't listen, which has led to a item being purchased which was the opposite to what we had asked for. The service from start to finish was awful, I raised my concerns of the entire process and tried to find a solution, which is unfortunately still unresolved (sofa purchased in April 2022 and delivered in July 2022), which just shows the level of poor service. I have contacted the owner to discuss the feedback and in hope to get to a solution, he will not respond to availability to have a call. I can't believe a business operates like this. Anyway, my advice would be do not invest with LYH, as you will be very disappointed with the process, experience, service and particularly after sales care.
Jan 28th, 2023