Fuchsia Homecare Colchester Ltd

Most of the carers are very good but sadly the total lack of organisation and consistency is diabolical.
Apr 29th, 2022

I had this company briefly. Can't say for everywhere but provision in Clacton is bad. Language barrier, ( I can't speak Romanian even though it was suggested I should learn by company) is a massive issue. Slap dash that will do care at best. 1 hour a day paid care is at best 30 minutes you always feel like it's a race, complete with loads of patronising comments. Bad day and slow days just make you get rushed more, so you can only stay in bed. No respect for this being my home, carers are happy to rummage through everywhere and not ask for location of items, then fail to put stuff away. If you try and sort issues by calling the office either calls are not answered, or not returned, you will even get told they driving with no road noise in background. Otherwise it's pure fob off. The lies all over the website with people matched to carers by some amazing system is not at all true. Carers tell you what suits them and that's what happens no matter how much it doesn't work. Routines constantly changed and the office clearly know nothing about what happens in calls. Worst care provider ever, don't stop here for care.
Dec 29th, 2021

Dec 5th, 2017