Brook Miller Mobility

Really knowledgeable staff combined with good stocks of quality products makes for a good experience.
Apr 28th, 2023

Lots to choose from. Helpful staff.
Apr 1st, 2023

We were hoping to have the drop down bed on our motorhome converted to an electric one. One that also dropped much lower for ease of use. BM came recommended from the Bailey caravan and motorhome Facebook group. I noticed two people who had previously had their motor homes converted ( exactly same type as ours) seemed happy with the conversion. The only thing that looked out of place was they used the one wall cupboard under the bed to house the motor and linkage. To make this fit the cupboard needs to be turned through 90 degrees and screwed to the ceiling. All I didnt want was a cupboard, on its side screwed to the ceiling, so I asked their guy if there was an alternative solution and was given a resounding NO. All factory fitted electric bed motors are stored away under the seating so for them to not even pursue an alternative was disappointing in the least. So for now the 4,000 will need to stay in my bank. If anyone knows of a company who could better accommodate me I would be obliged . ****************UPDATE*************** 5th March 2023 Since posting this review Adrian from BM has contacted me with good news. They have now found a way to accommodate us by keeping the cupboard in its original position. A deposit has now been paid and we are awaiting a date to drop the van off for the conversion. The only downside was the news that the project will now cost 250 more to cover extra work needed. As a result I felt the review now justified a change from 1 star to 4. ( there are 251 reasons why the update is 4 instead of 5 star. Obviously provided the finish is exactly as expected then that will take care of the 1 reason) Thanks again for the extra effort in finding a solution.
Mar 16th, 2023

Cannot recommend Brook Miller enough! Needed to buy an aid, initially looked at a mobility scooter, but for various reasons it wasn't going to be the best option for me and so instead, started looking into a wheelchair. Made a couple of visits to the shop to consider the different options and Brian who was a brilliant sales advisor, willing to take the time to talk through the different options and giving some great advice without being pushy to make a purchase. Brian went above and beyond when making sure the product was right for me and my needs, from helping me to put the wheelchair into my car to make sure it would fit, to loading it in for me as I drove away. Ordered early Wednesday afternoon and was phoned late Friday morning to say my wheelchair had arrived and was ready to be collected. The store has a great range of products for people from motability vehicles to grabbers and different prices to suit different budgets. Will 100% be returning for any future purchases.
Mar 13th, 2023

Staff very helpful ,very knowledgeable of W.A.V vehicles.
Feb 23rd, 2023