Barclays Bank

Visited bank 3 times over the last 3 weeks for IT & fraud issues. On all 3 occasions I was dealt with promptly by Karen & Mandi who were extremely professional & understanding. All of the staff at this branch were polite & helpful.
Apr 24th, 2023

I have been with Barclays since the 1960s.If I was opening an account today it would not be with Barclays , I agree with all the one and two star reviews.
Mar 6th, 2023

This Saturday, I was dissatisfied with the way they solved the problem, I argued with the bank staff. Then they threatened to close my account.....?? No service here, your money stays. you go out please......
Mar 1st, 2023

If, like me, youve had an account set up with Barclays for quite sometime ? Then its a huge upheaval to change banks. And they know that. If youre looking to open an account ? Then I strongly advise you go elsewhere. Wait times are lengthy. There are very few staff, who dont want to assist, they just want you to try and figure it out yourself on line. And you can wait absolutely ages trying to speak to somebody by phone. Take your money elsewhere. Where they will put some value on your custom.
Jan 23rd, 2023

Ive been struggling to get my accounts after a fraud investigation so when my card arrived in the post I went into the Staines branch and was aided by Clare. She was very helpful and patient and clearly explained what was happening and what the next steps would be. Even as she was on the phone with a collegue, Clare asked why something couldnt happen and what could be done. We made more progress today then I managed to in a month. Thank you Clare :)
Nov 9th, 2022