Frasers

May 2nd, 2023

Apr 23rd, 2023

Mar 15th, 2023

Hi wanted to give you some feedback on our recent visit for afternoon tea, having visited/stayed in the past we chose your venue as we had such a pleasant stay. However todays was disappointing, just a few things on the level of service that let the experience down, Being that it was afternoon tea I was surprised that the only tea in offer was breakfast, I asked for chai but was told not available and then the waitress had on go on the hunt for some Earl grey, We had to ask for the veloute as that wasnt served. We were served coffee in a very nice gold cafeteria, but had to ask for it to be cleaned down as it had jam smeared over it and a sticky handle. I noticed the waiter served a cocktail to another table and was carrying it not by the stem or on a tray but holding the rim with his fingers. The other off putting thing was going to the toilet and having to use a shared hand towel, which I didnt use and had to shake my hands and wipe on my clothes. Overall I dont think we will be returning to Fraser l, which is a shame as we loved our first visit. Table of 4 3pm Afternoon tea
Mar 11th, 2023

Booked to host my Baby Shower at Frasers in the Stags Barn as i loved the style, lighting and private hire feel for myself & guests. Paid a deposit and then was emailed to say they had to move my booking to the main restaurant which I had previously explained wasn't what I was looking for. Assuming they got a bigger party or booked the rooms out (probably more money). Disappointed to say the least in this venue as i have been many times and enjoyed the Afternoon Tea. BUT paying a deposit doesn't actually guarantee the booking/ area you requested. Still struggling to find someone else and with only 6 weeks to go but I'd maybe consider using this venue for small hires as they will most likely change it if more money is on offer.
Feb 20th, 2023