HotSpring World Nottingham

We have had a flair hot tub since December 2021 and had a swim spa for the last 6 weeks. They are both excellent pieces of equipment with good jets and lovely lights and both hold the temperature well. The jets on the spa are great for swimming and I feel fitter and stronger already. The grandchildren love the spa particularly. It is a great joy getting up in the morning and getting into your own spa for a swim. It will be great in the better weather and I do feel lucky. I call Penny and Jackie the A Team. We found we were not given enough information and chemicals on delivery. The ladies came out 3 times to make sure we knew what to do and what chenicals to buy. Nothing is too much trouble to them and I know I can ring them if we get stuck. The delivery itself was very good with great care taken. They lifted the spa over the fence onto rollers and then it was guided into place The negative side is that we did not realise how many chemicals were needed after speaking to the original salesman. The maimtainance has taken a lot more of my leisure time than expected. I spent 40 minutes sucking up debris and 15 minutes swimming this morning after seeds, leaves and needles fell out of the filters we git out to clean. Sadly since we bought 18 months ago the cost of energy has dramatically increased and our electricity bill is considerably higher. It is something to consider when buying.
Nov 10th, 2022

We bought our hot tub in June 2022 from Hotspring World . Jacqui was excellent. She was so helpful in answering all our questions and advice . I would thoroughly recommend buying a hot tub from Hotspring world. Craig & Carol
Nov 2nd, 2022

Helpful friendly knowledgeable staff
Oct 29th, 2022

Excellent customer service and friendly staff. Nothing is too much trouble, try the tubs as many times as you need to without pushy sales staff. Quality built hot tubs with superb insulation. Very satisfied and looking forward to enjoying our hot tub for many years to come.
Oct 19th, 2022

Staff friendly.. a good choice of jacuzzis, BUT very very expensive. Located in a garden centre.
Aug 28th, 2022