Charleton Fencing Ltd

PLEASE DONOT USE THIS COMPANY. Service disgraceful booked the job on 5th Dec didnt turn up after lots of phone calls said they would come on the Thursday didnt arrive my husband and I had cancelled two meeting as although we are retired we work for a caravan company part time but was told by receptionist when I rang haha your are retired and put the phone down on me I was furious they rang back shortly afterwards offere 50 off and said they would come today guess what no one arrived rang this morning Mr. Charleston at site meeting would ring me back rang 1.30 answerphone rang back 10minutes later apparently I had gone through to accounts that lady said she would ring me back NOTHING still waiting disgraceful customer service. Please farmers be aware if you are thing about using this Company DONT. I await a reply from you but bet I am still waiting
Dec 28th, 2022

Positive: Professionalism, Quality, Value Service: Wood fence installation
Oct 13th, 2022

Very competitive prices on fencing
Sep 17th, 2022

Positive: Punctuality, Quality, Value Service: Wood fence installation
Aug 22nd, 2022

WHAT A SHAMBLES. We visited the business in January 2022, chose a fence style and made arrangements for a site visit which took two weeks. An e mail arrived the next day with a quote which was accepted and 28 June accepted as the earliest date to do the work. I rang and spoke to them 09:20 4 May just to check that everything was still ok and was assured that the work would be done on 28 June. I rang on the 27 June to check for time of arrival and was told that work was programmed and the lads start work at 07:30. At 10:00 28 June we received a phone call saying that they didn't have any of the fencing we had chosen and therefore they would not be coming. There was no suggestion of any alternative solutions. This was only a 9m garden fence. I would NOT recomend this business to anyone and will never try to use them again.
Jun 10th, 2022