Shaws of Darwen

After being fraudulent charge. They reached out to me and was willingly to help get my money back. Which they did. I am happy that the issue was resolved. Changed my rating.
Jun 15th, 2022

Excellent quality British made products let down by a distribution system that takes 3 days just to process an order for a rubber matt and then a delay caused by DHL who failed to collect. In the 21st Century a rubber matt that is in stock, should be able to be ordered one day and received the next, and if DHL let you down then stop using them and use a parcel company that value your business. Ordered on 15th June and expected to arrive on 28th June, item in stock, should have taken a couple of days. Shaws order processing needs a complete shake up to make it efficient to compete with other companies.
Apr 29th, 2022

Feb 9th, 2022

Ive purchased two Shaws of Darwin sinks, but unfortunately, the second one developed fine crazy paving cracks. After discussing with their customer services, they suggested it was a firing issue and may be covered on the Limited Lifetime warranty, but unfortunately it would not cover the extensive labour and tiling that would be needed to move the worktop and re-tile. Its situations like that a limited lifetime warranty is effectively worthless, and a better quality product that does not develop faults would be preferred. Update: Even the free trinket holder sized sink that was supplied at the same time as my second main sink has now developed crazy paving cracks. Sadly I now have two pretty poor examples of the glazing to be expected from Shaws of Darwen. Effectively worthless guarantee.
Jul 29th, 2021

We purchased an Entwistle sink to replace an old sink (more than 25 years) on which the glaze had worn away (not from Shaws). The new sink looks lovely, particularly the sculpted front.. Delivery and packaging were very smooth. It is, of course, too early to comment on durability (we did buy a 'Sink Grid' protector at the same time),. But top marks for aesthetics.
Jul 7th, 2020