TC Harrison JCB - Sheffield (Head Office)

Staff were excellent nothing too much trouble very helpful
Feb 25th, 2023

Nov 27th, 2022

Lads in garage are great good laugh and helpful
Oct 23rd, 2022

Oct 15th, 2022

Its the last straw for me buying a new machine from Jcb, unfortunately I cannot trust what they diagnose when you have a machine in for repair, my reasons are 1)Ive been told my 2 year old mini excavator 8020 needed a new wiring loom at a cost of 3,000 when all that it needed was the key programming. 2) The excavator fan belt broke once, I rang jcb to ask the size because the belt was totally disintegrated, they refused to give any size information unless I bought from them, I was 100 mile round trip to buy from jcb when a belt supplier was 3 mile away. This was a kick in the teeth to me when I buy machine from jcb. 3) had a new aux spool valve fitted to work with a grab just before pandemic, they charged over 700 for an hours work, 170 hours later and out of 12 month warranty the valve leaks all over because it hasnt been fitted correctly. Rang jcb and was told nothing they can do. Very disappointed with jcb. But those new Sany machines are up and coming giving 5 year warranty with 5,000 hours with very impressive savings on a new machine, drove one the other day and was impressed. paint looks to stay on too not peel away in sheets.
Feb 27th, 2023