The Ashcroft Studio Apartments

Mar 7th, 2023

Jan 12th, 2023

Dec 14th, 2022

Where to start I was meant to be staying at this property last night but what a nightmare it turned out to be bed was not clean our kitchen had noodle all over the place dog hair dirt and coffee stain down the wall which I have pictures of the rooms are no longer what they used to look like called manager asked for refund for him to the call house keeper and tell him to get us out I want to make it clear he offered us another room but I had my son with me and it only had a double bed and he said you can get a camp bed for your son when its clearly stated when booking double and single bed. Still have not got my refund I wouldnt even give one star if you a family or any human being that knows what the standards of hotels are meant to be should AVOID at all cost Im sure he says he will give refund to get you out and not pay back as far as I know right now will change/ update if I get my money back. I want to state for record I have pictures of how bad it was..
Nov 23rd, 2022

Where do I start staff rude especially the house keeper he was abrupt and stinks of alcohol, he was visibly drunk as wobbled up and down the stairs with our cases. Like a scene from faulty towers in the middle of the afternoon. Really loud shouting at night, constant smell of weed. the room wasnt cleaned properly, shower wouldnt run hot water. When I raised my concerns he didnt seem bothered. Would I stay here again? Absolutely not, would I recommend this place NO! Honestly premier inn near Trafford centre is cheaper, better customer service no drugs. This place has the potential to be amazing but its miles off that at the moment!
Nov 16th, 2022