Ivy Mount Boutique

Sep 9th, 2022

Jul 24th, 2022

Jul 17th, 2022

Boutique Hotel? More like ghost train. The handrail going up the stairs wobbles when you hold onto it. The stairs slope to one side. House that jack built (no sorry it was her husband)! With a fractured elbow had no where to sit in the room but on the bed. One tea bag and one coffee sachet for the two day duration. Had to go out and buy rations. Left my phone charger by accident plugged in and kindly requested I would pay the postage for the return of it but I was given the brush off that she was too busy with the school run, walking her dog and taking more bookings. She claimed she had no time to go to the post office... Sent two pleasant reminders to ask her to send it to me but I have been totally ignored. Not good customer service at all. After reading previous reviews, woman is only interested in the money... Would not recommend. Much better places to stay in Manchester and god help if you leave anything in your room as you will neer see it again!
Jun 30th, 2022

Unfortunately cannot give less than zero stars. Very bad business management and rude staff, booked a double room at the beginning of March for a very reasonable 60 a night. This was made through their own website and all details automatically filled in from my PC. I was then informed that my card had been declined possibly due to a wrong number. I phoned to to try and sort out the problem and was informed by a staff member she was too busy cleaning rooms and didn't have time especially as Harry Styles was giving a concert near by. I then received an email saying as my card had been declined my booking had been cancelled. Checking their site the room was now being advertised at 120 per night.
Jun 17th, 2022