Holiday Inn Southampton-Eastleigh M3,Jct13, an IHG Hotel

This is probably the best Holiday Inn I have ever stayed in, its finished to a very high standard. I would have typically not used this chain in the past, but have been converted. Note I imagine not all have been redesigned like this, so dont expect all to be as modern
May 1st, 2023

We arrived just after visiting Peppa Pig world and the lady at reception didnt seem so welcoming, however all other staff was really polite. Especially when we had our evening meal. The kids playroom was a life saver! We had reserved 3 rooms and all of them were clean with no smell or sound as it is a busy hotel. The breakfast was acceptable and overall everything was worth paying for. Thank you to all the staff. We hope to return one day again.
Apr 30th, 2023

I think the hotel is of a good standard and I don't want to be overly critical when paying for a mid range/budgetary hotel. The Holiday Inn is a well modernised hotel and the rooms are good. They need to polish up a lot on professionalism of the staff. When we arrived the room opposite had left out their used food dinner tray. Not a big deal , I expected this to be cleared in the next couple of hours. Same time the next day still there. I highlighted this to reception who told me it would be removed, still there that evening , 36 hours later.. I finally got house keeping to remove it. Then same place another plate .. i had to move it myself as didnt want to be looking at it for the weekend. Also seemed unclear what time the breakfast finished on the bank holiday. One of the staff said half 10 but colleague still was packing everything away as if it was finished at 10. Need to get these things right. Got the Steak for dinner , cost 30 quid but was very basic. Asked for medium but was well done and really small .Wasnt good valu Rooms: Rooms are fine
Apr 30th, 2023

Apr 29th, 2023

Apr 28th, 2023