Magnet Kitchens

Having brought our kitchen 3 years ago , it's still not finished because of shoddy cabinets that keep falling to pieces . Numerous other problems with the kitchen. Poor workmanship . Poor customer services .ie : numerous visits to the showroom with conversations with manager and staff members all promising to sort the problems out . Promises of phone calls and emails and th ey don't happen . Promises from the warranty team are going to be in touch with us and that doesn't happen , it's all absolutely disgusting with no promising outcome. Maybe when your going to be sued by our solicitor for breach of contract and breach of warranty contract you might pull your fingers out of your arses and do something about it . We paid you 16, 000 got a promise of a Beautiful kitchen snf we haven't got one. Not just a kitchen a floor also and that fell to pieces because it wasn't fitted properly, how much more do we have to have to put up with !!! EASTLEIGH store its very poor ,
Jan 16th, 2023

I only phoned about a door,I didn't actually go in the store.
Aug 6th, 2022

Jul 25th, 2022

Nightmare over obtaining items from their suppliers (fridge freezer and quartz worktops) - delayed the whole project by six weeks. But Magnet kitchen designer good and their own products are great. Management unhelpful - need to improve customer service.
Jun 10th, 2022

On the day the person that helped us was great, really took her time to answer our questions and advise us. She then followed it up with an email quote, all very efficient. But since I can't get a reply and she has gone silent, so it's a bit frustrating. The shop was being re set so most of the "kitchens" didn't have any surfaces ylyo look at but I was happy with the samples and the help. To be honest I didn't look forward to the whole visit but I ended up enjoying it. Extra sad that I'm going to have to go back if I want a Magnet kitchen, I might end up with a Howdens just because I'm frustrated!
Apr 29th, 2022