British Heart Foundation Furniture & Electrical

Thank you so much Eastleigh BHF for collecting our furniture at very short notice. The two gentlemen that collected our furniture were absolutely brilliant.
Apr 9th, 2023

It was the worst customer service I have ever had, especially the Sunday staff ladies. They are having a mocking attitude towards customers and being disrespectful. Would never recommend to go there.
Feb 28th, 2022

We booked a collection for Friday 7th May. ( we had a microwave and a stereo system) Nobody turned up, so I emailed Saturday night. Sunday morning we get a phone call that went along the lines of phoning about your collection you booked. Thing is we prefer to prioritise on collecting larger items so can you just drop it off to the store So no apology first of all for not being informed that our collection would not happen, and no appreciation at all that we were going to donate an almost new microwave and stereo system to them. The telephone number was withheld otherwise my husband was going to phone back. whoever that man was who phoned me, your customer service sucks!
Nov 9th, 2021

My friend in Winchester had to empty her mother's flat. TV brand new bed etc and was charged 250 to remove them. Would never give them anything
Oct 15th, 2021

Rude staff not friendly at all. They don't know how to talk to customer. Treated like we trying to steal the furniture from them. Most of all I made a mistake parking infront of the building where we load a bed last time. Within 20 mins. I got a PCN ticket. I probably think the comm has happened from the staff. But lesson learnt never go to any BHF stores now or recommend to anyone.
Oct 9th, 2021