John Stayte Services

Awful service. John Staytes Services provided me a faulty gas bottle and won't send anyone to resolve the issue for 24hours which means we have no heating in JANUARY. Customer services said 'so you want us to send someone after they've had a day of work and want their tea' and I replied that yes, I felt someone local could come and help because I now have no heating in the middle of January and I have also had a long day at work. I also want my tea haha! They blamed Calor gas, but seeing as they have taken 70+ from me, I feel it is their responsibility to find a solution. As a long standing customer, I'd have expected more from them. The drivers are really decent people and I'm sure if she could have asked, they'd have helped me. Looks like I am staying in a hotel for the night and I shall be passing on the cost considering the receptionists inability to problem-solve. What has happened to common decency of trying to help our neighbours rather than 'it's 4pm so no'... I wouldn't have minded if she could have been bothered to even ask them and done her best however an outright no that she wont even ask them is silly. I can only assume it was really her who wanted her dinner...
Jan 7th, 2023

Great shop, can't do enough to help. Top customer service.
Dec 29th, 2022

Can't fault these lads they are brilliant, top service Bob marley the traveller
Nov 13th, 2022

Superb service by Nick and the team, I had no idea what I was really looking for and he still talked me through what I needed without being condescending or making me feel stupid. Will definitely use again.
Aug 20th, 2022

Not interested in filling a safefill bottle.
Jun 22nd, 2022