Eastern Paradise

This is the second time we've ordered from here. The other time was probably a year ago and we hadn't had a great experience then too. I actually thought it was another restaurant we had a bad experience but after yesterday's shenanigans it came flashing back that it was Eastern Paradise. We ordered at 7:07pm. Called at 8:10 they said the driver was on his way (we only live a 6 minutes drive away). After 10 mins at 8:20, called back, driver was apparently still on his way, the restaurant couldnt give us the drivers number (because now we know there was no driver delivering our food yet). The guy on the phone said we'd definitely get our food in the next 10 mins. My husband was really angry with their lies at this point so I called again after a 15 minute wait at 8:35. The restaurant owner made up some excuse that the driver who was delivering to another place was waiting for the customer to get cash out. Believing them, I asked them why they could be honest about this when we called nearly half an hour. Anyway slowly forwarding to when we got our actual food at 9:00pm!!! Driver said he left the restaurant 15 mins ago with our food, so EVERYTHING that was mentioned in the numerous phone calls was a lie. Don't order from here, unless you want your food two hours after ordering. Much better options close by.
Jan 3rd, 2023

Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
Mar 4th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Chicken Tikka Curry, Butter Chicken More
Feb 20th, 2023

Parking: No parking
Jan 19th, 2023

What a lovely restaurant and the food is the best they are so polite and child friendly, they always speak to my son when we go and they ask him what food he would like to make him feel welcome, I know times are hard and the food prices have gone up but this restaurant have been the same price, the only thing they changed was they took away the 50% off eating in. But still worth the money. Keep up the good work
Jan 8th, 2023