Palm Court Nursing Home

Apr 19th, 2023

This nursing home is appalling. My mother was placed there for the last few months of her life having dementia. The manager is rude and lacks compassion. My mother could not access the call bell as it was placed out of her reach; her bed was often soiled and left like that; her room was not thoroughly cleaned and the toilet was often in an unhygienic state; when she was showered the water was not cleared from the floor leaving a hazard for her; the manager refused to acknowledge that my mother had a hearing problem; her food and fluid intake were not monitored carefully; she was treated roughly by some of the male carers; money was stolen from her handbag. The most upsetting issue was when my mum passed away the money which had been kept in their safe was handed to me with the words lady of the manor written on the envelope. I have written to the owner who has ignored my letter. This place ought to be closed down - it is not fit for purpose. Avoid at all costs.
Mar 13th, 2022

May 29th, 2021

it is a delightful home that is better than home because it is a professional team.
Jan 16th, 2021

Disgusting. Horrible staff. Looks good from the outside but it's absolutely astonishing how poorly the residents are taken care of.
Dec 7th, 2020