Manor Park Medical Centre

Rang at 8.30am promptly. Was then put on hold for almost 2 hours to be told sorry no appointments. Ring tomorrow at 8.30am. This is the third day Ive rung and held for 2 hours With the same reply. Awful service. Wish Id never changed doctors. Useless.
May 3rd, 2023

The worst GP place I never met . Always asked you call 8.30 in the morning and I tried a week now every morning I called I am always in the queue above 30 . After the queue just been told it is been full ask me call next morning . I been trying a whole week morning . What you want me to do now ????
Apr 22nd, 2023

Disgusting service, was told to call back if condition gets worse. Called at 8.30pm on the dot, sorry computer says no, try again tomorrow. Called 111, took a while to get through, but amazing service. Was told that they would instruct my doctor to call back. Phone rings, no doctor, but receptionist telling me to call back tomorrow, not even the chance of speaking with a doctor. Been with this surgery over 4 years, they clearly don't give a dam.
Mar 29th, 2023

Terrible appointment booking system and call back system.
Feb 24th, 2023

I would put no stars if possible. I rang today starting from 8:25 (I know it's an 8:30 start). Managed to speak to a receptionist at about 9:15. What happened to compassion??? This lady seemed already stressed from the get go. I tried to explain my situation about my daughter Crystal but she seemed to have am antra which she kept repeating to me... Ring 8:30, no doctor to see you, ring 8:30, no doctor to see you... She did not even stop to listen to me, just kept on talking over me. Did I say talking, shrieking over me... I know I cannot talk about my daughter's struggles on this forum but for someone who should show some compassion at the end of the line, I found she had increased my stress levels just talking to her. Wow, I just saw the reply to my complaint by the manager and how I upset their receptionist!... For once, read the reviews of your practice on this page and learn some humility instead of being so defensive when someone posts a review which puts you in a bad light. I will be contacting the CCG and ask for subject request of the telephone recording
Feb 13th, 2023