DPD Eastbourne

what are the chances that two shipment from the same person get lost and no body has an answer for you??? and you talk to different people and you get different answers !!!! a next day delivery has been now over a week not even a simple apology. the customer service should be more helpful than this. when you ask where my parcel is? the answer you get is I don't know. when you say I paid for next day delivery , reply is there is nothing we can do for you you have to wait 48 hours and we will contact you and nobody ever bothers to contact. how helpless one should feel. I believe everybody on the other side os the phone is a shareholder ! somewhere along the line the system is malfunctioning. you say you labeled the package and they say if you did that it show here. indirectly your also called a liar !!! I can go on and on about my experience on the phone with your so called customer service
Jun 29th, 2022

Lost my parcel. Took a very blurry picture and now my parcel has gone missing. Customer service very brief and couldn't care less. Avoid.
Jan 15th, 2023

TERRIBLE service The parcel should be delivered to USA from UK in few days though I was waiting almost 2 weeks parcel hasnt been delivered and now its lost . No compensation just waiting AWFUL SERVICE
Jan 9th, 2023

Useless, claimed I was not in - not true!
Jan 1st, 2023

As I wasn't going to be in so I designated my neighbours address but they still tried to deliver to my address. I again designated my neighbours address and you tried to deliver to my address AGAIN It is virtually impossible to get in contact as emails wont send ,there aren't any clear phone numbers & the driver doesnt even try to ring you which is what the more reputable companies do Dreadful
Sep 26th, 2022