Bellegrove Surgery

A 5 star for most doctors in the center specially Dr Nasser Prang , after long time visiting there dr Nasser took plenty time to narrow down about my illness , big respect to the young doctor.
Apr 9th, 2023

Really disappointed that after completing an e consultation today the 13th April explaining how much pain I'm in and genuinely asking for help I'm told that a clinician will review my e consultation on the 25th April. I suppose they expect us to go and sit up A & E for 8 hours whereas before it was to stop us going to A&E. Its a shame that since Covid you no longer have the same access to Gp's and I can't see it going back to how it was before.
Apr 8th, 2023

I have walked in this morning to the practice and there were 3 member of staff behind reception desk 2 chatting and drinking tea and one on her desk , none of them have acknowledged me or made an eye contact.I said hello one of them said in a very hostile manner ;you can stand by the front and we will come to you . I am amazed for the way they were allowed to managed the front of house of the practice in such unacceptable manner . I dont use the facility much but I sincerely feel sorry for those ones with underlying medical problems which they might have experienced this type of staff behaviour. Very sad to know that NHS has been represented this way by front of house team at Bellegrove GP center welling.
Feb 18th, 2023

Feb 15th, 2023

If I could give 0 stars I would! Very rude receptionist staff, a couple of times me and my partner have been there which there has been a few remarks from the receptionists very unprofessional especially the needs for the patients health and legal duties. I have contacted their practice manager to discuss this and the response after my concerns was they dont need any more training and if your not happy leave. After looking at the reviews it seems to be happening a lot so which is giving a lot of red flags for this doctors surgery. Avoid this surgery if you havent yet registered their.
Feb 9th, 2023