Howdens Putney

Absolutely terrible service. Ordered a cabinet for collection but got sent over to the Wandsworth branch saying that they have it there for me, after which Wandsworth branch send me off to Twickenham. Lady there wasnt aware of my order and nothing was ready for collection. Got the order after 2days of driving around. Waste of time and money.
Mar 31st, 2023

Appalled at the customer service. I ordered 2 internal doors on the Wed to be available for collection on the Sat. On Sat I attempted calling from 0800 to arrange collection time - it took multiple attempts and over an hour later before they answered. I was told whilst they can see it in the system - no one actually pressed order. They unhelpfully suggested I hire a van and drive to 2 different Howdens depots to collect the doors (a round trip of nearly 2 hours and a huge expense for van hire)! They were unwilling to coordinate getting the two doors to Putney using their drivers or even getting them to 1 depot rather than 2. SHOCKING SERVICE
Mar 10th, 2023

I placed an order with Adrian for built in office cupboards. The whole process was a pleasure and the items were delivered by the extremely helpful Neil. Great value and service what more can you ask for. Highly recommended.
Dec 27th, 2021

Aug 27th, 2021

First visit and no issues
Mar 28th, 2021